• Roche School of Music strives to provide a welcoming, supportive, and encouraging learning environment for all students.

• Enrolment is subject to lesson availability and completion of the registration process.

• Students under 18 years of age must be registered by a parent or guardian.

• Lessons will be scheduled following confirmation of enrolment and receipt of any agreed registration payment.

• Lessons are 30 minute one-to-one undertaken by a skilled teacher. Group lessons may be available upon request and at the discretion of the school.

• Tuition fees are payable according to the agreed payment schedule (block, termly or yearly)

Term 1: September - December

Term 2: January - June

• Payments are kindly requested before lessons commence to help maintain lesson scheduling and school operations.

• If difficulties arise regarding payment, families are encouraged to contact the school as early as possible so suitable arrangements can be discussed.

• Fees are non-refundable once lessons have commenced.

• Any additional costs, such as exam entries or music books, will be communicated in advance.

• Regular attendance is encouraged to support steady musical progress and confidence.

• Students are asked to attend lessons on time.

• If a student is unable to attend, the school appreciates advance notice where possible.

• Consistent communication regarding absences helps the school provide the best learning experience for all students.

• We understand that students may occasionally be unable to attend a lesson. As each lesson time is reserved exclusively for the specific student, missed lessons are non-refundable.

• Regular practice between lessons is strongly encouraged to help students build confidence and enjoyment in music.

• Teachers will provide guidance on suitable practice routines based on each student’s age and level.

• Parents and guardians are encouraged to support younger students in establishing positive practice habits.

• Progress in music develops over time, and consistent effort is more important than perfection.

• Roche School of Music is committed to maintaining a positive, respectful, and inclusive atmosphere for students, families, and teachers.

• Students are encouraged to treat teachers, fellow students, instruments, and facilities with care and respect.

• Any concerns or difficulties should be communicated openly and promptly so they can be resolved supportively and constructively.

• Should a student wish to discontinue lessons, the school appreciates as much notice as possible.

• Any planned breaks or schedule changes should be discussed in advance where possible.

• Roche School of Music understands that family schedules and circumstances can change and will always aim to approach such situations fairly and reasonably.

• Should a teacher or the school be required to cancel a lesson, an alternate slot will be scheduled or credit may be arranged.